Izimboni zezokuvakasha nezokungcebeleka zilangazelela isofthiwe ethuthukisiwe. Nakuba lokhu kungase kubonakale kunesibindi, kuyiqiniso, njengoba inkathi entsha evamile ibeka imithetho yokuhamba kwabantu. Ukuthuthukiswa kwesoftware yokuhamba ingene phakathi kwezinkampani zezokuvakasha kanye nezivakashi, iqinisekisa ukuphepha kanye nokwenza lula. Abantu manje bakuthola kulula ukuthutha nokuhlala, okungazuzisa kuphela amabhizinisi omkhakha. Ngenxa yalokho, namuhla, sizoxoxa ngezixazululo zesofthiwe ezenziwe ngokwezifiso zezimboni zokuhamba nezokungenisa izihambi nokuthi zingama kanjani ukuze zithole ibhizinisi ngokuzuzisa amakhasimende.
Hospitality Administration
Ukuthembela kwemboni yokwamukela izihambi ku-software yokuphatha kuya ngokuya kubonakala. Ngokuka-Cision, imboni yesofthiwe yokuphatha amahhotela nezivakashi izobiza u-$994.71 billion ngo-2025. Lokhu kuwubufakazi bokuthi ukugcizelela kwemboni yamahhotela ekuphathweni kuhlukile. Ngeshwa, izinguquko eziningi kakhulu zingase zingahambi kahle, futhi umsebenzisi wokugcina kufanele alungise izikhala ngokushesha. Kungaba ngcono ukubhekana nezinhlelo zohambo nezifiso zabantu ezishintshashintshayo. Lo msebenzi ungasheshe ube mkhulu ngaphandle kokwazi amasevisi okuthuthukisa isofthiwe yokuhamba.
I-Hospitality management software iyisixazululo sobuchwepheshe esiqoqa idatha yeklayenti, siyihlanganise, siyinikeze, futhi siyibonise ohlangothini lwesevisi ngendlela eqondakalayo. Ngenxa yalokho, abaphathi nabasebenzi bakuhlomele kangcono ukwanelisa izidingo zamakhasimende abo. Ngaphezu kwalokho, ikhulisa amakhono enkampani, ivumela abahambi ukuthi bagweme izivimbamgwaqo lapho behlela, bebhukha, bekhokhela, futhi benza amashejuli abo.
Nansi eminye imininingwane eyengeziwe mayelana nokuthi isoftware yokuphatha amahhotela ingayenza. Ngokombiko we-Hotel Tech, amasistimu okuphatha impatho ngokwezifiso abanikazi bamahhotela anganikeza abaphathi benkampani yezivakashi idatha enembile nenembile kuzo zonke izinqubo ngaphakathi kwehhotela. Okulandelayo yizinhlobo ezivame kakhulu zesoftware yokuphatha izihambi:
- Isoftware Yokuphathwa Kwezakhiwo (PMS)
- Izinkokhelo zekhadi lesikweletu zisebenzisa i-EMV
- Ukubhukha okuku-inthanethi nokusabalalisa
- pOS
- Ukuphathwa kwemali engenayo
- Ukuhlela umsebenzi
- Imibiko yansuku zonke yabasebenzi
- Intelligent hotel automation, phakathi kwezinye izinto.
Ngaphezu kwalokho, kwaziwa kahle ukuthi isofthiwe yokuphatha izihambi yanamuhla ingaxhunyaniswa nanoma iyiphi i-CRM. Ilekelelwa izixhumi ezingaphezu kuka-100 ezizosiza abasebenzisi bakho ekuhlaziyeni idatha yesikhathi sangempela.
Izixazululo Zokungeniswa Kokungeniswa Kwezivakashi Nezokubhuka
Izinqubo ezintsha zokuvakasha ezijwayelekile kufanele zisheshe, zisebenze kahle, zibe lula, zibe nokwenzeka, futhi zingakwazi ukuthintana ngangokunokwenzeka. I-Airbnb ingumfanekiso omuhle kakhulu wokuthi ukungenisa izihambi ngaphandle kokuthinta kungadlula kanjani imfashini edlulayo. Izixazululo zokubhukha nezokutholwa ngaphandle kokuthinta, eziyingxenye yemboni yokuhlela ukuqokwa emhlabeni wonke, kulindeleke ukuthi zifinyelele ku-$633 million ngo-2025. Kubonakala sengathi "ngaphambi" kuzofika ngokushesha kunalokho obekulindelwe. Abantu bafuna ukuhamba ngokuphepha nangokunethezeka. Izixazululo zokubhukha nezokwamukela abantu ngaphandle kokuthinta zingabahlinzeka ngalokhu.
Namuhla, lokho okubizwa ngezinhlelo zokubhukha ezihlanganisiwe zithola ukuduma. Isixazululo esifanelekile sokubhukha inkundla ekuvumela ukuthi uhlele futhi ubhukhe lonke uhambo lwakho, kusukela ematekisini kuya ezikhumulweni zezindiza kuya kumathikithi endiza nokubhukha amahhotela. Leli yipharadesi labahambi njengoba lizokwenza abantu bakwazi ukuhlela uhambo lwabo ngokuphazima kweso. Akumangazi ukuthi cishe abantu abayizigidi eziyizinkulungwane ezingu-1 bazothenga amagumbi amahhotela ku-inthanethi ngo-2024. Isofthiwe yokubhukha eyakhelwe ngokwezifiso ingase ibe nomthelela emibonweni yabantu ngenhlangano yakho unomphela, ibeke imbewu yokwethembeka ezinsizeni zakho esifisweni sabo esingapheli sokuhamba.
Izinhlelo zokusebenza zamahhotela
Yonke inkampani efuna ukuhlala iqhudelana emnothweni wanamuhla ontengantengayo kumele ibe nohlelo lokusebenza. Kungakhathaleki ukuthi inkampani iyisidala futhi yacwengwa kangakanani, idinga uhlelo lokusebenza ngoba amakhasimende ayo ayaludinga. Nakuba amahhotela sekungamashumi eminyaka esebenzisa isofthiwe, uhlelo lokusebenza lwehhotela luwumkhiqizo omusha oshintsha indlela imboni esebenza ngayo. Cabanga ukuthi kungajabulisa kangakanani ukuthi isivakashi sehhotela sifinyelele kalula kuzo zonke izinsiza ngenkathi silawula inqubo ngocingo lwaso. Ukubheka yonke into eyenzekayo ekamelweni ngohlelo lokusebenza olulodwa? Akuwona yini umbukwane? Lawa amagama abantu abazowasebenzisa ngenkathi bazisa abangani babo ngehhotela ngohlelo lokusebenza.
Idokodo leselula
Ukulinda emigqeni yesikhumulo sezindiza kuyinto abantu abaningi abayinyanyayo ngokuhamba ngendiza. Kungumsebenzi okhohlisayo ngempela futhi odla isikhathi abantu abaningi abangawuthandi. Kuyakhathaza kakhulu manje ukuthi ugqoke imaski futhi ulandela izindinganiso zebanga lomphakathi. I-kiosk engumakhalekhukhwini ivumela abantu ukuthi bajabulele iholide labo ngaphandle kokufika kusenesikhathi ukuze bangene futhi bame emigqeni echazwe ngaphambilini. Idokodo eliphathekayo liyisango lomhambi lokungena kwangaphambi kwesikhathi ngaphandle kokuhlupheka, elibavumela ukuthi beqe ukulinda kwedeski. Kungase kube inaliti ku-haystack yemisebenzi yokuhamba, kodwa inzuzo ye-kiosk ehambayo ayinakuphikwa.
Ekuphetheni
Uma unquma ukuthi kufanele ushayele abathengi banamuhla amakhasimende noma abasebenzisi, kubonakala sengathi laba bakamuva bayawina. Ngenxa yalokho, wonke amabhizinisi manje ancike kakhulu ku-software, futhi imboni yamahhotela ayihlukile. Uzakwethu othembekile wokuthuthukisa isoftware yokuhamba nezivakashi akaseyona into ewubukhazikhazi. Kubheke njengethuba lokudlula ukuncintisana kwakho ngokubanikeza abakufisayo. Isofthiwe yangokwezifiso ubuchwepheshe obuvumela inkampani ukuthi inikeze abantu lokho abakudingayo nangaphambi kokuba bakuqaphele.
