Cabanga ukuthi ungumnikazi wendlu enkulu enamagumbi amaningi, futhi igumbi ngalinye ligcwele "izinto" ozikhokhelayo: ifenisha, izinto zikagesi, izinhlelo zokulungisa, iziqinisekiso, okubhaliselwe, nezinsiza. Manje ake ucabange ukuthi akekho ogcina uhlu oluphelele. Izinto ziyanyakaziswa, zishintshwe, ziphindwe, noma ziphuke buthule. Usakhokha izikweletu… kodwa uyeka ukwazi ukuthi ukhokhela ini.
Yilokho i-IT ezizwa injalo ezinkampanini eziningi – ngaphandle kwamasofa neziqandisi, amakhompyutha aphathekayo, amaseva, ukubhaliswa kwamafu, amalayisensi esofthiwe, amadivaysi eselula, ama-peripheral, kanye nezinsizakalo ezisebenza nsuku zonke. Isoftware ye-ITAM (IT Asset Management software) iwuhlelo olubuyisela ukubonakala nokulawula. Kukusiza ukuthi ulandelele, uphathe, ulungiselele, futhi ulawule umjikelezo wokuphila wezimpahla zakho ze-IT - ukuze wehlise ukumosha, ugweme ubungozi, futhi wenze izinqumo ezingcono ngokuzethemba.
Futhi yebo: likhulu kakhulu “kunethuluzi lokusungula izinto.” Kwenziwe kahle, i-ITAM iba ilensi yakho yezezimali ku-IT. Ikutshela lokho onakho, ukuthi ikuphi, ubani oyisebenzisayo, izindleko zayo, ukuthi iyahambisana yini, nokuthi kufanele ishintshwe nini noma iyekwe nini. Ngamafuphi, ithatha indawo yesiphithiphithi ngokucaca.
Okwenziwa Isoftware ye-ITAM Ngempela (Futhi Kungani Izinkampani Ziyithenga)
Ake siphendule igama elingukhiye ngokuqondile: Isofthiwe ye-ITAM iyinkundla esiza izinhlangano ukuthi zilawule izimpahla ze-IT kuwo wonke umjikelezo wazo wokuphila - kusukela ekuhleleni nasekuthengeni kuye ekusetshenzisweni, ekusetshenzisweni, ekulungisweni, nasekuthatheni umhlalaphansi. Lokho kufaka kokubili ihadiwe nesofthiwe, futhi ngokwandayo, izinsiza zamafu namathuluzi asekelwe ekubhaliseni nawo.
Kodwa kusho ukuthini lokho eqinisweni lansuku zonke?
Kusho ukuthi ekugcineni ungaphendula imibuzo efana nalena:
- Mangaki amalaptop esinawo empeleni, futhi yimaphi asedlulelwe yisikhathi ukuthi angashintshwa?
- Yimiphi iminyango enamalayisense ngokweqile esofthiwe engayisebenzisi?
- Ingabe siyakukhokhela okubhaliselwe okungekho muntu othintwayo?
- Yiziphi izimpahla ezabelwe lesi sisebenzi, futhi yini okufanele ibuyiswe lapho ephuma emsebenzini?
- Imaphi amadivayisi angabetheliwe noma asebenzisa isofthiwe esiphelelwe yisikhathi futhi adala ingozi?
Ngaphandle kwe-ITAM, lezi zimpendulo zihlala kuwo wonke amaspredishithi ahlakazekile, ama-imeyili, amathuluzi okuthenga, amasistimu ezezimali, nezinkundla zamathikithi. Nge-ITAM, uthola umthombo owodwa weqiniso - kanye nenqubo ezungezile.
Uma uqhathanisa abathengisi noma ibhajethi yesikophu, kuwukuhlakanipha ukubuyekeza amanani kusenesikhathi ukuze ufake imephu izici kuzidingo zomjikelezo wempilo kanye nezimfuneko zokuphatha. Nali iphoyinti eliqondiswe ngqo: zamanani.
Ukuphathwa Kwempahla Yezingxenyekazi Zekhompyutha vs Ukuphathwa Kwempahla Yesofthiwe (HAM vs SAM)
Abantu abaningi bezwa “ITAM” futhi bacabange “ukulandelelwa kwezingxenyekazi zekhompyutha.” Abanye bacabanga ukuthi "ukuthobela ilayisensi yesoftware." Eqinisweni, i-ITAM yisambulela, futhi izinsika ezimbili ezinkulu zihlezi ngaphansi kwayo:
I-Hardware Asset Management (HAM) igxile ezimpahleni ezibonakalayo:
- Amakhompyutha aphathekayo, amadeskithophu, amamonitha, amaphrinta
- Amaseva, amadivayisi enethiwekhi, amadivaysi eselula
- Indawo, ubunikazi, isabelo, iziqinisekiso, ukwehla kwenani
I-Software Asset Management (SAM) igxile kwisofthiwe namalungelo okusebenzisa:
- Amalungelo elayisensi, ukuvuselelwa, ukusebenzisa imitha
- Ukuhlolwa kokuthotshelwa kwemithetho, amaqiniso, izinkontileka zabathengisi
- Ukulawulwa kokubhaliselwe kanye nokufuna kabusha amalayisense angasetshenzisiwe
Lapho isofthiwe ye-ITAM iletha i-HAM ne-SAM ndawonye, iba namandla ngendlela emangalisayo - ngoba izindleko zesofthiwe ngokuvamile zincike ku-hardware footprint kanye nezabelo zomsebenzisi, futhi ukuhlela kwehadiwe kuvame ukuncika ezidingweni zesofthiwe.
I-IT Asset Lifecycle: Lapho I-ITAM Software Izuza Khona Ukugcinwa kwayo
Indlela engcono kakhulu yokuqonda i-ITAM ukulandelela impahla efana “nendaba” enezahluko. Isoftware ye-ITAM ilawula zonke izahluko:
1) Hlela nesabelomali: Ubikezela izidingo, ulinganise amamodeli, ulinganise izindleko, futhi uhambisane nokukhula kwebhizinisi.
2) Thenga: Thenga ama-oda, amarekhodi omthengisi, ama-invoyisi, nokwamukela.
3) Sebenzisa: Impahla iyalungiswa, yabelwe, futhi ilandelelwa ngesikhathi sangempela.
4) Sebenzisa futhi usekele: Izigameko, ukulungiswa, izimangalo zewaranti, amashejuli okulungisa, nezinguquko.
5) Lungiselela: Khomba ukusetshenziswa kwemali ngokweqile, izimpahla ezingasetshenziswa kancane, amathuluzi ayimpinda, kanye nezingozi zokuvuselela.
6) Thatha umhlalaphansi futhi ulahle: Sula ngokuvikelekile, ukuthobela ukulahlwa, ukubuyisela emuva, noma ukubuyisela kabusha.
Ngaphandle kokuphathwa komjikelezo wempilo, amafa “avuzayo yenani.” Ziyanyamalala emakhabetheni esitoreji, zihlale zingasetshenziswa ngenkathi ukuthenga okusha kugunyazwa, noma zihlala zisebenza ezinkontilekeni isikhathi eside ngemva kokuba umsebenzisi wokugcina eyishiyile inkampani. I-ITAM yindlela omisa ngayo lokho kuvuza.
Uma ufuna ukuhlola ukuthi inkundla yokuphatha i-IT ekhulile ibukeka kanjani nokuthi ihlotshaniswa kanjani nemisebenzi yesevisi, ungabhekisela: alloysoftware.com.
Izici Eziyinhloko Ongazilindela Kusofthiwe Yesimanje Ye-ITAM
Akuwona wonke amapulatifomu e-ITAM alinganayo. Amanye angamathuluzi wokusungula ane-UI enhle kakhudlwana. Ezinye izinhlelo ezigcwele zomjikelezo wempilo eziboshelwe ekuphathweni kwesevisi kanye nokuphathwa kwezimali. Ngokuvamile, isofthiwe eqinile ye-ITAM ihlanganisa:
- Uhlu lwempahla nokuqondanisa kwe-CMDB (onakho nokuthi kuhlobana kanjani)
- Ukutholwa nokujwayelekile (ikakhulukazi isoftware namaphoyinti okugcina)
- Inkontileka, umthengisi, nokuphathwa kwewaranti
- Ukuthenga nokulandelela ngezimali (izikhungo zezindleko, ukwehla kwenani, ukukhokhiswa emuva/umbukiso)
- Izabelo namaketango okugcina (ubani onani, nini, futhi ngani)
- Izindlela zokucwaninga nokubika ukuthobelana
- Ukuzenzakalela kanye nokugeleza komsebenzi (ukugunyazwa, ukuvuselelwa, ukuthatha umhlalaphansi, ukufuna kabusha)
- Amadeshibhodi ezindleko, ubungozi, nesimo somjikelezo wempilo
Cabanga ngalezi zici njengedeshibhodi emotweni. Awuyithengi imoto ngoba ine-speedometer - uyithenga ngoba izinsimbi zikusiza ukushayela ngokuphepha nangempumelelo. “Amathuluzi” e-ITAM akusiza ukuthi usebenzise i-IT ngezimanga ezimbalwa.
Kungani Isoftware ye-ITAM Ibalulekile: Izindleko, Ubungozi, kanye Nokwethenjwa
Isoftware ye-ITAM idumile ngesizathu esilula: KUSOLWA lapho imali inyamalala noma ama-spikes engozi. Umsebenzi we-ITAM ukwenza lezo zinkinga zilinganiseke futhi zilawuleke.
Ukulawula izindleko: Ukusabalala kokubhaliselwe kungokoqobo. Ithimba elilodwa lengeza ithuluzi, elinye iqembu livuselela okuthile okukhohliwe, futhi ezezimali zibona into ekhulayo ebizwa ngokuthi “isofthiwe.” I-ITAM ihlonza ukuphelelwa umsebenzi, ifuna kabusha amalayisense angasetshenzisiwe, futhi ivimbele ukuthenga okungadingekile.
Ukunciphisa ubungozi: Uma ungakwazi ukufakazela lokho okungokwakho nokuthi ukuphi, ukucwaninga kwamabhuku kubuhlungu. Uma ungakwazi ukuqinisekisa ukuthi yini efakiwe nokuthi ubani onokufinyelela, amaqembu okuvikela ayatatazela. I-ITAM ivala lezo zikhala ngokubusa namarekhodi.
Ukwethenjwa okusebenzayo: Uma othile ebuza, “Sinayo ikhompyutha ephathekayo eyisipele?” noma “Ubani ogunyaze le softhiwe?” I-ITAM iphendula ngobufakazi, hhayi ukuqagela. Lokho kwakha ukwethembeka phakathi kwe-IT, ezezimali, ukuthenga, nokuhambisana.
I-ITAM Use Cases Ebonisa I-ROI Esheshayo (Izimo Zomhlaba Wangempela)
Nazi izindlela ezisebenzayo isoftware ye-ITAM efakazela ngayo ukubaluleka ngokushesha:
Ukufunwa kabusha kwelayisensi: Uthola amalayisense angasetshenzisiwe angu-150 kumathuluzi amaningi e-SaaS. Ukubuyisela ingxenye ethile kukhokhela ithuluzi bese kuba okunye.
Ukushesha ukugibela/ukukhipha: Abaqashwa abasha bathola okokusebenza ngendlela efanele, futhi ukwehla kubangele ukubuyisela ukugeleza komsebenzi. Ukulahlekelwa okuncane, “amadivayisi angekho” ambalwa, izingozi ezimbalwa zokuvezwa kwedatha.
Iwaranti nesiyalo senkontileka: Uyayeka ukukhokhela ukwesekwa ezimpahleni esezithathe umhlalaphansi. Futhi unciphisa izimo eziphuthumayo ngokwazi iziqinisekiso nezinsuku zokuphela kwempilo kusengaphambili.
Ukumiswa: Wehlisa ukuhlukahluka kumamodeli wedivayisi nezinqwaba zesofthiwe, okwenza usekelo lube lula futhi wehlise isamba sezindleko zobunikazi.
Ukulungela ukucwaninga: Lapho kufika ukuhlolwa komthengisi, ukhiqiza imibiko enembile ngokushesha, enegunya elicacile namarekhodi okusetshenziswa.
I-ITAM Software vs Amaspredishithi Okusungula: Umehluko Ukubusa
Amaspredishithi azizwa ekhululekile ngoba alula. Kodwa ahluleka ngenxa yesizathu esifanayo amanothi anamathelayo ahluleka njengohlelo lokuphatha iphrojekthi: awawasebenzisi amaqiniso.
Isoftware ye-ITAM inikeza:
- Okuzenzakalelayo: ukuqoqwa kwedatha, izibuyekezo, izingcipho, ukugunyazwa
- Ubuqotho: izindlela zokucwaninga, ukufinyelela okusekelwe endimeni, izinkambu ezijwayelekile
- Isikali: izinkulungwane zamafa ngaphandle kokuphulwa kwenqubo
- Ukuhlanganiswa: ideskithophu yesevisi, ukuthenga, i-HR, amathuluzi we-endpoint, amasistimu ezezimali
- Ukuziphendulela: umnikazi ocacile wayo yonke impahla nazo zonke izinqumo
Isipredishithi singafaka ohlwini lwamafa. Isofthiwe ye-ITAM ingasebenzisa ukuphathwa kwempahla.
Ungayikhetha Kanjani Isoftware ye-ITAM (Uhlu Lokuhlola Olusheshayo)
Sebenzisa lesi simo sengqondo sohlu lokuhlola: “Ingabe leli thuluzi lisazosebenza uma siphinda kabili ngosayizi?” Nalu uhlu olulodwa (njengoba luceliwe) ongalusebenzisa lapho uhlola:
- Ingabe isekela kokubili ihadiwe kanye nokuphathwa kwempahla yesofthiwe ekubukeni okukodwa komjikelezo wempilo?
- Ingabe ingahlanganisa nezinqubo zokuphatha isevisi (izigameko, izinguquko, izicelo)?
- Ingabe inikeza izinketho zokuthola/ukungenisa ukuze kuncishiswe ukufakwa kwedatha okwenziwa ngesandla?
- Singakwazi ukulandelela izinkontileka, iziqinisekiso, abathengisi, nokuvuselelwa ngokwethembeka?
- Ingabe isekela ukubonakala kwezezimali (ukwehla kwenani, izikhungo zezindleko, ukukhokhiswa emuva/umbukiso)?
- Ingabe ukugeleza komsebenzi kuyalungiseka (izimvume, ukuthengwa kwempahla, isabelo, umhlalaphansi)?
- Ingabe ukubika kuqine ngokwanele ekucwaningeni kwamabhuku nakubabambiqhaza abakhulu?
- Singakwazi yini ukuchaza izindima kanye nokulawula ukufinyelela ngaphandle kobunzima?
- Ingabe iyasifanela isikali senhlangano yethu, okuthandwayo kokuphakelwa, namandla okuphatha?
Uma isixazululo sihlola lawa mabhokisi, awusathengi “ukulandelela.” Uthenga ukubusa.
Ithebula Elilula Lokuqhathanisa Isoftware ye-ITAM (Okufanele Ukubheke)
Ngezansi kunethebula elisebenzayo lokuqhathanisa ongalisebenzisa ngaphakathi lapho ababambiqhaza bebuza, "Yini okufanele ifake le sistimu?"
| Indawo Yamandla | Kusho ukuthini | Kungani Kubalulekile |
| Impahla Yokusungula | Irekhodi elimaphakathi lehadiwe/impahla yesofthiwe | Imisa izindawo ezingaboni lutho nobunikazi obungekho |
| Lifecycle Tracking | Landelela amafa kusukela ekucelweni kuya kumhlalaphansi | Igwema imfucuza kanye nobungozi bokuphela kwempilo okungalawulwa |
| Ilayisense nokulawulwa kokubhalisa | Phatha amalungelo, ukusetshenziswa, ukuvuselela | Yehlisa ukusetshenziswa kwemali ngokweqile kanye nokuchayeka kocwaningo |
| Ukuphathwa komthengisi/Inkontileka | Gcina idatha yomhlinzeki, iwaranti, imigomo | Ivimbela ukukhokhela ukwesekwa/ukuvuselela okungabalulekile |
| Ukuzenzakalela kokusebenza | Izimvume, izabelo, izimbuyiselo, umhlalaphansi | Ishintsha inqubomgomo ibe yisenzo esingashintshi |
| Izindlela Zokubika Nokuhlola | Ubani owashintsha ukuthi yini, nini, futhi ngani | Yakha ukwethembana futhi iqinisekisa ukuhambisana |
| Ukuhlanganiswa | Xhuma ideskithophu yesevisi, izindawo zokugcina, ezezimali | Isusa ukungena okukabili futhi ithuthukise ukunemba |
Amaphutha Ajwayelekile E-ITAM (Nendlela Yokugwema)
Isoftware ye-ITAM ingaguqula, kepha kuphela uma ugwema izingibe ezimbalwa zakudala:
Iphutha 1: Ukuphatha i-ITAM “njengephrojekthi yokusungula yesikhathi esisodwa.”
I-Inventory iwumugqa wokuqala kuphela. Okuwinile wukubusa komjikelezo wempilo kanye nezibuyekezo eziqhubekayo.
Iphutha 2: Ukulandelela yonke into ngaphandle kwezindinganiso.
Uma abasebenzisi bengakha amafa anamagama angahleliwe nezinkambu ezingekho, ukubika kuba yindida. Hlela amamodeli, izigaba, nezibaluli ezidingekayo.
Iphutha lesi-3: Ukuziba ukuthengwa kwempahla nokuqondanisa ezezimali.
Iqiniso lempahla ngokuvamile liqala ngokuthenga. Uma i-ITAM ingahambisani namarekhodi okuthenga, uzoqhubeka nokulwa nezinombolo ezingafani.
Iphutha lesi-4: Ukukhohlwa ukuthi isoftware manje isiwukubhalisa.
I-SAM yesimanje iphila futhi iyafa ekuvuselelweni, ukubalwa kwezihlalo, kanye nokusetshenziswa. Ithuluzi lakho kanye nenqubo kufanele kubonise lokho.
Iphutha lesi-5: Ukungaxhumi i-ITAM ekuhambeni komsebenzi wesevisi.
Uma izehlakalo nezinguquko zingabuyekezi amarekhodi ezimpahla, isizindalwazi siyabola. Ukuhlanganiswa kanye nesiyalo sokusebenza kukugcina kuphila.
Ukuthatha Okokugcina: Isoftware ye-ITAM Iyindlela Oyishintsha ngayo Ibe Umsebenzi Webhizinisi Eliphethwe
Ngakho-ke, iyini isoftware ye-ITAM? Yisistimu eqinisekisa ukuthi inhlangano yakho ingasho ngokuzethemba ukuthi: “Siyazi ukuthi siphetheni, siyazi ukuthi kubizani, siyazi ukuthi ubani oyisebenzisayo, futhi siyazi ukuthi ibuphi ubungozi obunayo.”
Uma uzimisele ngokunciphisa imfucuza, ukuthuthukisa ukuthobela imithetho, ukuqinisa ukuma kwezokuphepha, kanye nokwenza izinqumo zebhajethi ezihlakaniphile, i-ITAM ayikhethi - iyisisekelo. Kungumehluko phakathi kokusebenzisa i-IT njengebhokisi lamathuluzi nokusebenzisa i-IT njengeyunithi yebhizinisi. Futhi uma ababambiqhaza bakho bezwa ukuthi kucace - ezezimali, ezokuphepha, ukuthengwa kwempahla, nobuholi be-IT - ngeke bafune ukubuyela emuva.
Ngoba umgomo wangempela awukona nje ukulandelela amafa. Umgomo uwukumisa i-IT ekubeni yimpicabadala - futhi iyenze ibe isistimu ongakwazi ukuyiqondisa.
