Uyemukelwa ochungechungeni lwethu lwe- “Ask An Engineer”, lapho uDan Slaski ekhuluma khona nemibuzo eye yakwenza wehluleka ukulala noma wagqolozela emkhathini phakathi nemihlangano ebalulekile. Unombuzo kuDan? Thumela it in.
Umbuzo: Abaphathi bahlala bethi bafuna ukuthi sibe "yi-Apple" embonini yethu. Ngingaletha kanjani kulokho?
Othandekayo Abanikezwe Amandla Kakhulu, Futhi Bafundiswe Ngomfanekiso,
Okokuqala, ngethemba ukuthi awukho kuzimboni zekhompyutha, ze-smartphone, noma zokubuka. Izinkampani eziningi engangizisebenzela zenze isimemezelo esifanayo esingajwayelekile. Futhi kungani bengakwenzi? Ngabe yonke inkampani ayifuni ukuba nokulandela okuthembekile okukhulu abangakudlulisela kuyo? Kepha ukufisa akulingani neqiniso nganoma iyiphi indlela.
Ngifuna ukuba nguDwayne Johnson wemisipha noPaul Rudd wethonya kodwa, maye, nginguDan wanoma yini engiyenzayo. Lokho empeleni okushiwo ngabaphathi ukuthi bafuna ukuba nedumela lokwehlukanisa ngezinto ezinjengokwethenjelwa, ubulula, nokubukeka. Esikufunda emhlabeni wonke ukuthi amakhasimende azimisele ukukhokha ama-markups abalulekile ngenani elengeziwe lamadivayisi anciphisa ukukhungatheka noma abhekwa njengophawu lwesimo.
Ngakho-ke, ake sizame phansi ukuthi lokho kusho ukuthini kumongo walokho esikwenzayo.
Thina baklami sifuna ukwenza izinto ezinhle ezengeza inani. Kuhle. Manje sesiqala ukufika ndawo thile. Kepha sikuletha kanjani lokhu? Inani eliningi emikhiqizweni ye-Apple livela ekunakekelweni kwabo okumangazayo ngemininingwane.
IPareto Principle ithi amaphesenti okuqala angama-80 wephrojekthi athatha amaphesenti angama-20 wesikhathi kuthi amaphesenti angama-20 okugcina athatha amaphesenti angama-80 esikhathi. Enye indlela yokusho lokho ukuthi "uSathane usemininingwane" noma "imininingwane emincane ingadla izinsiza ezinkulu".
Ingabe kuyikhwalithi abaphathi abafuna ukuletha kuyo noma bafuna nje ukuba nendawo ebiyelwe yemikhiqizo yakho eyibhokisi elingunxande elinamakhona ayindilinga? Mhlawumbe kumane nje kuyindawo ebiyelwe, lokho kuyenzeka. Buza ukuthi ngabe inhlangano yakho elandelwayo ilandelwe ikhwalithi ethuthukisiwe yini. Lokhu kungaba ngenxa yezizathu zokuzidela noma ngoba bakhathele izindleko ezihambisanayo nesikhathi esihambisana nekhwalithi engemihle.
Ngake ngaba nomnikazi / umphathi osibuze sonke emhlanganweni wethu wamasonto onke ngobuso obuqondile “kungani singenayo ikhwalithi”? Njengokungathi “ikhwalithi” bekungewona umqondo kodwa into ebambekayo umuntu angayibamba njengokufisa umqulu wephepha langasese uma usuphelile. Ikhwalithi ivela phezulu phansi. Kuvela kusiko lekhwalithi eliqondisiwe ekusebenziseni izindlela nezinsizakusebenza ezidingekayo.
Shayela umhlangano obizwa nge- “Apple quality directive brainstorming session”. Khuthaza bonke ababekhona ukuthi bafike nemibono ngezindlela zokuthuthukisa ikhwalithi. Ababekhona bazovela nemibono eminingi ngoba sonke singabaxazululi bezinkinga zemvelo abafuna ukuhlinzeka ngobuhle. Bazoba nemibono abangagunyaziwe noma abanikwe amandla okwenza ngayo futhi bayakujabulela ukuwabelana. Ngemuva kwalokho uzoba nohlu olukhulu futhi abaphathi bazobona umzamo odidayo wokuzama ukufaka ikhwalithi emuva.
Ngakho-ke, ukuphendula umbuzo wakho. Ama-cuboid angunxande amhlophe anamachweba amancane.
