Emkhathini oguqukayo njalo webhizinisi nobuchwepheshe, ukuhlanganiswa kokuzenzakalela okuhlakaniphile kuye kwavela njengamandla okuguqula kokubili Amabhizinisi Amancane Namakhulu Aphakathi (ama-SMB) kanye namabhizinisi amakhulu. I-automation ehlakaniphile, ehlanganisa ubuhlakani bokwenziwa (AI) kanye nobuchwepheshe bokuzenzakalela, ithembisa ukusebenza kahle okuthuthukisiwe, ukukhiqiza okuthuthukisiwe, kanye nekhono lokuthatha izinqumo elithuthukisiwe. Kulesi sihloko, sizohlola inani langempela ama-SMB namabhizinisi angalilindela kusuka ku-automation ehlakaniphile, sihlole izinzuzo zayo ezibalulekile, izinhlelo zokusebenza, kanye nomthelela ongaba khona ezinqubweni zebhizinisi.
Ukuqonda i-Intelligent Automation
I-Intelligent automation isho ukuhlanganiswa kobuhlakani bokwenziwa, ukufunda ngomshini, nobuchwepheshe bokuzenzakalela ukuze kuqondiswe futhi kuthuthukiswe izinqubo zebhizinisi. https://litslink.com/blog/intelligent-automation. Kubandakanya ukusetshenziswa kwe-algorithms ethuthukisiwe nobuchwepheshe bokuqonda ukuze kuzenzakalelayo imisebenzi eyinkimbinkimbi, ukuhlaziya idatha, nokwenza izinqumo ezihlakaniphile. Izingxenye ezibalulekile ze-automation ehlakaniphile zifaka:
- I-Robotic Process Automation (RPA): Ukuzenzakalela kwemithetho, imisebenzi ephindaphindwayo kusetshenziswa amarobhothi esoftware.
- I-Artificial Intelligence (AI): Ukuhlanganiswa kobuchwepheshe be-AI, njengokufunda ngomshini nokucutshungulwa kolimi lwemvelo, ukuze imishini yenze imisebenzi yengqondo.
- I-Cognitive Automation: Ukuhlanganisa i-RPA ne-AI ukwenza imisebenzi edinga ukuqonda nokwenza izinqumo ngokusekelwe kumongo.
Izinzuzo Eziyinhloko Zokuzenzakalela Okuhlakaniphile kwama-SMB Namabhizinisi:
- Ukusebenza Okungeziwe:
- Ama-SMB: Ukwenza lula imisebenzi ephindaphindwayo kuvumela ama-SMB ukuthi asebenze ngokuphumelelayo ngezinsiza ezilinganiselwe.
- Amabhizinisi: Amabhizinisi amakhulu angakwazi ukwenza ngcono izinqubo eziyinkimbinkimbi, anciphise imizamo eyenziwa ngesandla futhi athuthukise ukusebenza kahle sekukonke.
- Ukonga Izindleko:
- Ama-SMB: Ukuzenzakalela okuhlakaniphile kunciphisa isidingo somsebenzi wezandla, okuholela ekongeni izindleko zama-SMB anezinkinga zesabelomali.
- Amabhizinisi: Amabhizinisi amakhulu angakwazi ukuzuza ukonga izindleko ezinkulu ngokwenza imisebenzi enevolumu ephezulu, ephindaphindayo kuyo yonke iminyango.
- Ukukhiqiza Okuthuthukisiwe:
- Ama-SMB: I-Automation ivumela ama-SMB ukuthi agxile emisebenzini yebhizinisi ewumongo, ethuthukisa ukukhiqiza nokuncintisana.
- Amabhizinisi: Ukukhiqiza okwandayo kwenza amabhizinisi akwazi ukuphatha imisebenzi emikhulu, ahlangabezane nezidingo zamakhasimende, futhi alinganise ukusebenza kahle.
- Ukunemba Okuthuthukisiwe:
- Ama-SMB: Ukunciphisa amaphutha okwenziwa ngesandla kuqinisekisa izinqubo zebhizinisi ezinembile nezithembekile zama-SMB.
- Amabhizinisi: Ukunemba ekucutshungulweni kwedatha nasekuthathweni kwezinqumo kunomthelela ekuthuthukisweni kwemiphumela yebhizinisi iyonke yamabhizinisi.
- Ukwenza Izinqumo Ngokushesha:
- Ama-SMB: Ukuhlaziywa kwedatha okusheshayo nokucubungula kusheshisa izinqubo zokwenza izinqumo zama-SMB.
- Amabhizinisi: Ukufinyelela okusheshayo emininingwaneni yesikhathi sangempela kuvumela amabhizinisi ukuthi enze izinqumo ezinolwazi ngokushesha.
- Ukungafinyeleli:
- Ama-SMB: I-automation ehlakaniphile ihlinzeka ngesixazululo esikhulayo esikhula ngama-SMB njengoba akhula.
- Amabhizinisi: I-scalability ibalulekile kumabhizinisi anemisebenzi eyinkimbinkimbi namayunithi ebhizinisi ahlukahlukene.
Izicelo ze-Intelligent Automation:
- Insizakalo yekhasimende:
- Ama-SMB: Ukusebenzisa ama-chatbots ukuze kusekelwe amakhasimende kuthuthukisa ukusabela kwama-SMB.
- Amabhizinisi: Ukuzenzakalela kusevisi yekhasimende kuqondisa ukuxazululwa kwemibuzo futhi kuthuthukisa ukwaneliseka kwamakhasimende.
- Ezezimali kanye ne-Accounting:
- Ama-SMB: Ukufaka ama-invoyisi okuzenzakalelayo, ukulandelela izindleko, nokubikwa kwezimali kuthuthukisa ukuphathwa kwezimali kwama-SMB.
- Amabhizinisi: Amabhizinisi amakhulu azuza ezinqubweni zezezimali ezizenzakalelayo, ukunciphisa amaphutha kanye nokuqinisekisa ukuthotshelwa komthetho.
- Umnyango Wabasebenzi:
- Ama-SMB: Ukwenza lula ukuqashwa kwabantu, ukugibela, kanye nezinqubo zakwa-HR ngokusebenzisa ama-automation kusekela ama-SMB ekuphatheni abasebenzi ngendlela efanele.
- Amabhizinisi: I-automation emisebenzini ye-HR yenza amabhizinisi amakhulu akwazi ukubhekana nezinselelo ezinzima zokuphatha abasebenzi.
- Ukuphatha ukuhlinzeka:
- Ama-SMB: Ukuphathwa kwempahla okuzenzakalelayo kanye nokucubungula ama-oda kuthuthukisa ukusebenza kahle kochungechunge lokuhlinzeka kuma-SMB.
- Amabhizinisi: I-automation ehlakaniphile ithuthukisa izinqubo ze-supply chain, inciphisa izindleko futhi ithuthukise ukuphendula.
- Ukuhlaziywa kwedatha nokubika:
- Ama-SMB: Amathuluzi okuhlaziya idatha azenzakalelayo anika amandla ama-SMB ukuthi athole imininingwane kudatha yawo ngokushesha.
- Amabhizinisi: Izibalo ezithuthukile namandla okubika asekela amabhizinisi ekwenzeni izinqumo eziqhutshwa idatha.
Ukunqoba Izinselele Ekusebenziseni Okuzenzakalelayo Okuhlakaniphile:
- Inkimbinkimbi Yokuhlanganisa:
- Ukuhlela okuphelele nokuqaliswa kwezigaba kusiza amabhizinisi ukuthi ahlanganise okuzenzakalelayo ngaphandle komthungo.
- Ukumelana Kwabasebenzi:
- Izinhlelo zokuxhumana nokuqeqesha zibalulekile ekunqobeni ukumelana nabasebenzi kanye nokugqugquzela isiko elisebenzayo lokuzishintshanisa.
- Izindleko Zokusebenzisa:
- Ukubala imbuyiselo ekutshalweni kwezimali (ROI) nokugxila ezindaweni ezinomthelela omkhulu kulungisa izindleko zokuqala zokuqaliswa.
- Ukukhathazeka Kwezokuphepha:
- Ukusebenzisa izinyathelo eziqinile zokuphepha ku-inthanethi kanye nezindinganiso zokuthobelana kuvikela idatha ebucayi futhi kusingathwa izinkinga zokuphepha.
- Ukuntula Uchwepheshe:
- Ukutshala imali ezinhlelweni zokuqeqesha nokusebenzisana nochwepheshe be-automation kungabhekana nenselelo yokuntuleka kobuchwepheshe bangaphakathi.
Ukuqaphela Ikusasa Le-Intelligent Automation:
- I-Hyperautomation:
- Ukuhlanganiswa kobuchwepheshe obuthuthukisiwe, obufana ne-AI, ukufunda ngomshini, nezibalo, kuzoholela ku-hyper-automation - uhlobo oluyinkimbinkimbi kakhulu noluxhumene lokuzenzakalela okuhlakaniphile.
- Izibalo Zokuqagela:
- Amakhono okuhlaziya abikezelayo azovumela amabhizinisi ukuthi alindele amathrendi, ukuziphatha kwamakhasimende, kanye nezinkinga ezingaba khona, anikeze amandla ekuthathweni kwezinqumo okumatasa.
- Amarobhothi Asebenzisanayo (Ama-Cobots):
- Ukusebenzisana phakathi kwezisebenzi ezingabantu namarobhothi, aziwa ngokuthi amarobhothi asebenzisanayo, kuzokwanda kakhulu, ikakhulukazi kwezokukhiqiza nezokuthutha.
- Ukucubungula Ulimi Lwemvelo (NLP):
- Amakhono athuthukisiwe e-NLP azothuthukisa ukusebenzisana komshini womuntu, okwenza kube lula kubasebenzisi ukusebenzisana namasistimu azenzakalelayo esebenzisa ulimi lwemvelo.
- Ukuzizwisa Kwekhasimende Okuthuthukisiwe:
- I-Intelligent automation izodlala indima ebalulekile ekuletheni umuzwa wamakhasimende womuntu siqu futhi ongenazihibe kuzo zonke izimboni ezihlukahlukene.
Isiphetho: Indlela eya Phambili yama-SMB namaBhizinisi
I-automation ehlakaniphile imele ushintsho olubalulekile endleleni amabhizinisi asebenza ngayo, enikeza izinzuzo ezibonakalayo kokubili ama-SMB namabhizinisi amakhulu. Ngokwamukela amandla okuguqula obuchwepheshe bokuzenzakalela, amabhizinisi angakwazi ukuzuza ukusebenza kahle okwengeziwe, ukonga izindleko, namandla okwenza izinqumo athuthukisiwe. Njengoba ubuchwepheshe buqhubeka nokuvela, inani langempela lokuzenzakalela okuhlakaniphile lisekhonweni lakho lokuzivumelanisa nezimo kanye nokukala, ukuhlinzeka amabhizinisi ngomphetho wokuncintisana endaweni yomhlaba ehlala ishintsha. Njengoba ama-SMB kanye namabhizinisi bezulazula indlela eya phambili, ukwamukela i-automation ehlakaniphile akuyona nje inketho kodwa kuyisinyathelo esibalulekile ekukhuleni okuzinzile nempumelelo.
